Privacy Policy for Trendune
Effective Date: 5th Dec 2023
At Trendune, your privacy is a top priority. We are committed to protecting the personal information you share with us while shopping on our website. This Privacy Policy explains how we collect, use, and protect your personal data.
By using the Trendune website and purchasing products from us, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect various types of personal information to enhance your shopping experience, process orders, and improve our services. The types of information we collect include:
- Personal Information: Name, email address, phone number, billing address, shipping address, and payment details.
- Account Information: Username, password, and purchase history if you create an account on our website.
- Payment Information: Credit card or debit card details when making a purchase (Note: Payment information is processed securely through a third-party payment processor and is not stored on our servers).
- Usage Data: Information about how you use our website, such as IP addresses, browser type, device type, and browsing behavior.
- Cookies and Tracking Technologies: We use cookies to enhance your experience on our site. Cookies help us recognize you when you return and provide a personalized experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: To fulfill your purchases and provide order updates.
- Customer Service: To respond to inquiries, assist with account issues, and provide support.
- Improve User Experience: To analyze how our website is used and make improvements.
- Marketing and Communications: To send you promotional emails, offers, and updates (you can opt-out of marketing communications at any time).
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Protect Your Information
We implement various security measures to protect your personal information from unauthorized access or disclosure, including:
- Encryption: Sensitive data, such as payment information, is encrypted during transmission using Secure Sockets Layer (SSL) technology.
- Access Control: We restrict access to personal data to only those employees or third parties who need it to perform their duties.
- Regular Audits: We conduct regular security audits to ensure our systems remain secure.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with the following:
- Service Providers: Third-party companies who help us process payments, fulfill orders, and improve our website (e.g., payment processors, shipping partners).
- Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Trendune, our customers, or others.
5. Cookies and Tracking Technologies
Cookies are small text files stored on your device to help us improve your experience on our website. These cookies allow us to:
- Remember your preferences and login details.
- Analyze website traffic and user behavior.
- Provide personalized content and advertisements.
You can control cookies through your browser settings, including accepting, rejecting, or deleting them. Please note that disabling cookies may affect your experience on our website.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
- Opt-out: You can opt-out of marketing communications at any time by following the instructions in the emails or contacting us directly.
To exercise any of these rights, please contact us at [email address].
7. Children’s Privacy
Trendune does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected personal data from a child under 13, we will take steps to delete such information as soon as possible. If you believe we have collected data from a child under 13, please contact us.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes by posting a notice on our website or sending an email. We encourage you to review this Privacy Policy periodically for updates.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
Trendune Team
- Email: zeetrendune@gmail.com
- Phone: +971553161278
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Address: Al Khwarizmi Street, New Industrial Area,, Ajman Industrial 1,
Ajman